On Novemeber 16th 2019 I went to Jim Browne to repair my air conditioner now I have gone six times to repair the same problem and I have already paid $1671.01 for something that still doesnt work, my last visit was 8/1/2020 and to my suprise the adviser told me that I had to pay an extra $1800 to repair the air conditioner again, note that the air conditioner was never restored to the exact same condition that it was originally and now on top of that it is blowing hot
We���re sorry that you had a less than completely satisfactory experience. Service director Andrew Gentile explains that the repair of one leak does not guarantee that there will be no additional leaks going forward. Once working, the compressor was found to have been weak due to its low freon level. After the compressor was replaced and with the passage of time, our technician was then able to find another small leak coming from the evaporator. Should you have any further questions, please contact service director Andrew Gentile directly at (813) 935-3100. Thank you.
We���re sorry that you had a less than completely satisfactory experience. Service director Andrew Gentile explains that, because your visit was scheduled through the Chevrolet app instead of directly through the dealership���s own web site, the appointment simply appeared on a different screen than expected. We have reviewed the process with our team of advisors and are confident the same error won���t happen again. Should you have any further questions or comments, please contact Andrew directly at (813) 935-3100. Thank you.
We���re sorry that you had a less than completely satisfactory experience and apologize for the oversight. Our advisors and techs are trained to conduct a thorough inspection of your vehicle. Although we strive to get customers��� vehicles in and out of the shop in as timely a manner as possible, service lane traffic and unforeseen circumstances occasionally result in a longer wait time than usual. At your convenience, please contact service director Andrew Gentile at (813) 935-3100. Thank you.
I had a great experience with brain he help me in so many ways I was very upset with my car because it put me down a lot but when I told me brain about my situation he under stood what I was going Thur thanks very much I am happy
Sun roof cover clips keep breaking. They are never in stock. I have to make a second trip an hour away because they don't have them and have to order. The rear wiper blade they didn't change because they couldn't get something off. To me that is a problem. When it is out of warranty, am I going to have a problem changing it? They used to do a complementary wash. Not done. I have not choice but to come to your dealer or you won't honor my lifetime warranty.
We���re sorry that you had a less than completely satisfactory experience and apologize for any frustration you may have experienced. Sun roof clips are not something we keep in stock and are ordered on an as-needed basis. Wiper blades are considered a maintenance item and are not covered under your vehicle���s warranty. Car washes are available upon request. Should you have any further questions or comments, please contact service director Andrew Gentile at (813) 935-3100. Thank you.