613 Reviews Found
Confirmed Service Customer
First they need to improve safety with the covid 19. The employee make the service did not have a glove or mask and touched the entire vehicle inside. The customer service employee was rude was not friendly the first time at other times the service was very good
Diana D.
TAMPA
Business Response
We���re sorry that you had a less than completely satisfactory experience. In accordance with CDC guidelines, we currently require all employees and guests to wear masks while on company premises, provide hand sanitizer stations throughout the facility and monitor team members��� temperatures throughout the day. We will review your comments and safety procedures with our advisors and technicians to ensure ongoing compliance and that all of our guests are treated in a courteous and professional manner. Should you have any further questions or comments, please contact service director Andrew Gentile at (813) 935-3100. Thank you.
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Confirmed Service Customer
I stop in to have the pressure in my tires check the day before I went on a trip for the 4th, I was told everything was ok , the next day I started my trip and the warning light on the dash came on for low pressure, not the way I wanted to start my trip,
Patrick C.
TAMPA
Business Response
We���re sorry that you had a less than completely satisfactory experience. Service director Andrew Gentile confirms that we conducted a thorough inspection of your vehicle and observed no leak in its tires at the time of service. Should you have any further questions or comments, please contact Andrew directly at (813) 935-3100. Thank you.
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Confirmed Service Customer
Kept me informed during the process. Went the extra work to find out my repair was under warranty.
Philip H.
TAMPA
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Confirmed Service Customer
It was great as usual. My mirror was fixed quickly and I was able to use your WiFi to attend a meeting on line. Price was great. I tell everyone how great you guys are.
John S.
TAMPA
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Confirmed Service Customer
It was pretty good for a FIRST TIME CHEVY OWNER ... keep up great cx service and I will continue to come back . Thank you
Elizabeth K.
TAMPA
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Confirmed Sales Customer
Myra was my sales rep and she was awesome. She made the whole thing painless. She even checked in on me after to see how everything was going.
Amanda W.
KISSIMMEE
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Confirmed Service Customer
Horrible service is taking to long it���s very hard to contact you guys
Devon W.
TAMPA
Business Response
We���re sorry that you had a less than completely satisfactory experience. Although we strive to get customers��� vehicles in and out of the shop just as quickly as possible, unforeseen variables such as service lane traffic and emergency repairs occasionally result in a loner wait time than usual.
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Confirmed Sales Customer
Second vehicle we have leased through Jim Browne. Always a pleasant experience with Zach and the team!
Kyla S.
TAMPA
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Confirmed Sales Customer
Brian was a great person to deal with. I am dissatisfied with GM as they would not let me use all my cash rewards. Supposedly that���s what they are for
Linda R.
BEVERLY HILLS
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Confirmed Service Customer
I went to get a break job done and left with hose to the break calipers loose so all my brake fluid leaked out. Wanted a partial refund since I had to drive out of my way on a day I had to work to go pick up my truck . When I had asked they said mistakes happen and they couldn���t give me a partial refund. Mistakes like this shouldn���t happen, it could have cost someone a life. Brakes should always be double if not triple checked before returning back to customer.
Jose P.
DADE CITY
Business Response
We���re sorry that you had a less than completely satisfactory experience. Service director Andrew Gentile has been trying to reach you regarding the matter. At your earliest convenience, please give him a call directly at (813) 935-3100. Thank you.
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Confirmed Sales Customer
Brandon did a great job. We are from Brunswick GA so this started online on a Thursday, continued on Friday with text messages and bought the vehicle on Saturday. Ms Dukes in finance was great as well.
Stephen J.
BRUNSWICK
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Confirmed Service Customer
Smooth, nice, friendly. Slight wait time, however with corona virus I feel they did the most to provide me with the fastest service
Christopher S.
TAMPA
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Confirmed Service Customer
Have been well pleased in the past with service appointments. On this latest visit due to A/C failure, it took three days for a tech to determine the refrigerant in the A/C was low, with no resolve as to why.
Deanna W.
TAMPA
Business Response
We���re sorry that you had a less than completely satisfactory experience. Our technicians made the determination that your vehicle���s freon level differed from factory specifications. We recharged the system and, as a precaution, kept the vehicle a few extra days to ensure we had no further issues with the A/C system. Should you have any further questions or comments, please contact service director Andrew Gentile at (813) 935-3100. Thank you.
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Confirmed Sales Customer
Friendly fair honest experience D sad taff on TY op of their service
John M.
CAPE CORAL
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Confirmed Sales Customer
Jeff was a great salesman; only wish he knew more about the vehicle I purchased; especially when trying to setup different things.
Mary W.
WINTER HAVEN
