Customer Reviews

I feel that your service department and the people in it are shady and not truthful and the lied to me.

They are quick and professional. Always keep us informed of diagnosis and price before they perform Very polite

Jean helped me find deals for my new car. He went searching for the color car I wanted

Very pleased! Myra was a pleasure to work with!

Great customer service straight Too customers need..

Spent 3 days attempting to buy on line. At one time, I had 10 different GM dealers working for me, to find the right vehicle and the right price. As Jim Browne Chevrolet was chosen, promises where made that weren't fulfilled. I was told that I could have my vehicle delivered, and not have to come into the dealership. Later it was discovered that I reside 42 miles from the dealership and exceed there 30 mile limit. Only negative I encountered. But when promises are made, they should be fulfilled over such a minor thing.

quick appointment, fair price, everything went well. I will be back.

This is my second car I���ve bought from Jim Browne. My Salesman Danny was super professional and accommodating. The deals are amazing and the process is so quick! I love my new Trax! Thank you ������

What I really appreciate is an honest discussion about what is critical to fix and what is not. Also the associated costs. Then I can make my own decisions.

Everyone at the dealership was great. My issue is that when I make an appointment through my.chevy.com for service, the appointment never makes it to the service department. This has happened 3 times now. Made the appointment on Sat. the 16th for Tuesday, May 19th at 0730 hours. Since this was an issue in the past, I called the service department on Monday the 18th to confirm that had my appointment. I was advised that they did not show my appointment eventhough I had received email and text confirmations of the appointment. This gets very frustrating and needs to be resolved.

Everything was great. Heidi always takes great care of my family when we bring in our vehicles. The only thing I wonder about is the same day I received this, I received an email from Chevy that every service is supposed to include a complimentary car wash, vacuum and interior cleaning. I've never received one at this dealership.

Good service, excellent communications from my service advisor Phillip.

Very professional and caring. Worked to achieve the best deal. Jean was a pleasure to wortk with, the best.

Very good, excellent service around the board. No pressure and got a great deal on a new Silverado.

Quick and courteous

It was a pleasant experience

Jeremy in service is awesome and always a pleasure to deal with and I believe the tech���s name is Addy ? I could be spelling it wrong but he always takes great care of my Silverado and is very professional!

The dealership is always a good experience and I feel welcomed to be there.

Customer Service Rep. Jeremy is one of the best. Very knowledgeable, friendly and helpful. He is a definite asset to the dealer ship.

Got right in and took care of issue and regular service.