636 Reviews Found
Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
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Business Response
Hi there, we're very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jim Browne Chevrolet Tampa Bay
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Business Response
We’re sorry that you had a less than completely satisfactory experience. At your convenience, please contact service director Andrew Gentile at (813) 935-3100. Thank you.
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Confirmed Sales Customer
We were treated like family. They did not treat us like a number. We did shop around and we noticed that we were not treated as well as we were at Jim Brown Chevrolet. To the other dealers we were just a number, but Jim Brown treated us as though we were the only customers in the shop at the time. Everyone was so helpful and gave us the time to shop around, they even encouraged us to go out and look at other dealerships. Because they were confident in the way they treated us and the deals that we would be receiving from them that other's could not match. We love our New 2019 Chevy Equinox and recommend everyone looking to purchase a new vehicle to go to Jim Brown Chevrolet. They will treat you like Family.
Luis R.
TAMPA
Business Response
Hi there, we're very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jim Browne Chevrolet Tampa Bay
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Jim Browne Chevrolet Tampa Bay
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
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Confirmed Service Customer
From the service I got when first bought the Camaro to my first service, everything has been perfect
Darrel S.
WESLEY CHAPEL
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I had recently had a transmission flush on 12-19. After I got home I noticed transmission fluid on my driveway one day later. Not sure why my fluid was leaking out since the service person said that the tech had some problems getting the hose back on my car but was able to connect it. I was told to expect to change my hose in the next 6 months not right away. However I brought my car back on 1-4-19 with a transmission leak. I was told that I had to leave my car because the leak was bad. So I went 6 days without a car and had to use a spare car to get to work. I paid an additional 152.00 to get my car back on 1-12-19.
Semion W.
TAMPA
Business Response
We’re sorry that you had a less than completely satisfactory experience. At your convenience, please contact service director Andrew Gentile at (813) 935-3100. Thank you.
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Confirmed Sales Customer
Truck had to be put in the shop after being driven for only 800 miles. They had my truck for 2 weeks never offered a loaner and I have to pay Uber back and forth to work for 2 weeks. And to date my financing still isn’t done!
Brian A.
SEFFNER
Business Response
We’re sorry that you had a less than completely satisfactory experience and appreciate your letting us know. At your convenience, please contact sales manager Mark Hover at (813) 935-3100. Thank you.
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Confirmed Service Customer
Service department assistance (Phil and Lina) was excellent despite my disgust with Chevy. I am having catastrophic engine failure at 85k miles. It's a known issue and no recall. This is my 4th Chevy and most likely my last.
Brandon B.
DADE CITY
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello, thank you for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with us. We hope you have a great day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Forced me to finance a loaner vehicle with 3,000 miles on it. I was charged full price for it and was told it was brand new. They also told me my credit application was not accepted when it was and caused me to be behind on my payment. They are total scams.
Antanese G.
TAMPA
Business Response
We’re sorry that you had a less than completely satisfactory experience and appreciate your letting us know. At your convenience, please contact sales manager Mark Hover or Scott Cannella at (813) 935-3100. Thank you.
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Confirmed Service Customer
Cada vez que voy al dealer es una tremenda profesional experienca la atencion es cada vez mejor gracias 🙌🙋
Jose C.
TAMPA
Business Response
Hola, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. Muchas gracias por elegir Jim Browne Chevrolet Tampa Bay como su primera opcion de servicio!
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Confirmed Service Customer
Refused to check on the problems presented until bringing the car back multiple times. When they finally checked there was a problem. Car was repurchased by GM. In general...horrible customer service at both the dealership and corporate level. Last eight vehicles I purchased wear GM vehicles, the next car I purchase will not be a GM product.
Debra B.
TAMPA
Business Response
We’re sorry that you had a less than completely satisfactory experience.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
My service contact Rob was very friendly and great with communication. Unfortunately I am sure through no fault of his my issue still has not been resolved. To say the least I am unsure why, my car only has 8000 miles on it. Not such a great way to start this relationship.
Arthur H.
THONOTOSASSA
Business Response
We’re sorry that you had a less than completely satisfactory experience. At your convenience, please contact service director Andrew Gentile at (813) 935-3100 so that we can make arrangements for your return. Thank you.
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're looking forward to your next visit with us!