692 Reviews Found
Confirmed Service Customer
It was a warranty item concerning the shifting. it happened to my daughters 16 Malibu so I was looking for it to happen to my 16 Malibu. Everything is working fine now. I have a quite complete contract so expect to visit you as needed.
James D.
TAMPA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Browne Chevrolet Tampa Bay and we hope to see you again soon!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
I brought my car in for service, there was a noise coming from the rear passenger side. The Adviser never came to tell me what was wrong with the car. I went up to the desk after seeing I was the last one in the waiting room after being there for over an hour. My Adviser shows me a picture of a tire with a nail & it wasn't my tire. I walk over to my car in the service area & the mechanic shows me the tire with the nail. The problem I have is if I would of never went up to the desk to inquire about my car & the adviser had all the information, when was he going to tell me. Then he tells me he's waiting for the mechanic to get the pricing & availability of the tire. Which he is the one that suppose to do that. When I came back the next day to have the Tire put on my car, with an oil change. Service was much better I was in & out. And the mechanic not the adviser kept me informed as to what was going on.
Toya T.
TAMPA
Business Response
We’re sorry that you had a less than completely satisfactory experience. Service director Andrew Gentile has made an effort to contact you regarding your experience. At your convenience, please give him a call at (813) 935-3100. Thank you.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I like the customer service all of the employees give to all of their customers,
Shawnette S.
RIVERVIEW
Business Response
Hi there, thank you; we appreciate your feedback! We hope you have a great day!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for leaving us this response!
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Confirmed Service Customer
Second time coutesy ride has failed to deliver good service. No detail available. A pure waste of time. I had my two year old as well asy 4 month old with me. I was very uncomfortable. I will not go back to Florida ave location again
Danita J.
TAMPA
Business Response
We’re sorry that you had a less than completely satisfactory experience. While we do offer a limited number of rental vehicles on a first-come, first-served basis, service director Andrew Gentile explains that none was available on the day of your visit and we were able to provide you a ride on our courtesy shuttle instead. Should you have any questions, please contact Andrew directly at (813) 935-3100. Thank you.
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Confirmed Sales Customer
The best shopping experience of my life. My salesman was awesome. They put me in the best possible vehicle based upon my needs instead of theirs. The finance people are excellent as well. Thanks guys, your the best!
Gary S.
TAMPA
Business Response
Hi, thank you so much for the positive review! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Our experience purchasing our SUV was top rated. We first contacted the dealership through the chat function and spoke with Brian. Through his open ended questions, he was able connect with what we were in need of. It just so happened the actual vehicle we were after was at another dealer of theirs. We were impressed at the communication between the two dealers and ability to obtain inventory with ease. When we agreed on the appointment, every thing happened as planned. We were kept informed throughout the entire process. The professionalism at the dealership and with Brian is why we will recommend Jim Browne Tampa Bay.
Mark P.
NAPLES
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Everyone was helpful and accommodating. It was such a positive experience. We look forward to working with this company again in the future.
Bryonka C.
TAMPA
Business Response
Wow, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Jim Browne Chevrolet Tampa Bay
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Confirmed Sales Customer
Much better than the previous one, this time I was completely satisfied and very happy.
Harlon P.
TAMPA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Jim Browne Chevrolet Tampa Bay
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Confirmed Sales Customer
Friendly and informative people. Helped to meet my special needs before I drove my new Traverse off the lot.
John S.
TAMPA
Business Response
Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Paul was our sales rep and he is fantabulous! Your dealership is outstanding! Everyone is so pleasant and helpful! We are so proud to be part of the Jim Browne family!!! Thank you !!!
Daniel C.
LUTZ
Business Response
Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
It was a good and friend. The people there took good care of me. The best dealership I have been to and the warranty is second to none! Thanks Paul for everything.
Sean F.
BRANDON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Browne Chevrolet Tampa Bay and we hope to see you again soon!
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Confirmed Service Customer
Fast, courteous service. My car was taken at the time that was promised.
Reginald G.
HUDSON
Business Response
Hi there, thank you so much for your positive comments about Jim Browne Chevrolet Tampa Bay! We look forward to your next visit! Take care!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Jim Browne Chevrolet Tampa Bay and we hope to see you again.
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Confirmed Service Customer
The Quick Lane is the way to go. I had a oil change and a tire rotation and inspection. It was very fast and efficient. I'm pleased.
Kathryn G.
TAMPA
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everyone always seems really nice and helpful
Michael P.
BRANDON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!