My salesman was joe and it was definitely a roller coaster with my previous financing company, but he was able to put me in a 2019 Chevy Cruze with very low payments ! Such a lovely car and such a honest salesman. A very pleasant experience !
Jonny helped me get the car that I wanted he was quick and didn’t waste any time . Also jack the finance manager worked and tried so hard finding a bank to lower my rates that would Work so that I could have warranty and gap covering my new vehicle . Amazing people ! Great place and we will continue to come back for future cars !!!
Warranty was about to expire in 9 miles on my Chevy Volt. I had a "Reduced Propulsion Power" message whenever I switched to the internal combustion engine. Part was replaced under warranty at no cost in 1 business day. Staff was very friendly, and I was not approached this time by dealers asking if I wanted to trade in my car, which I appreciated.
Buying a new car should be wonderful experience, so why do people dread it. Simple, they don't shop at Jim Browne. You guys made buying two cars for me extremely easy and pleasant. Keep up the good work,
I had used your dealership service department weeks prior to take cars of an issue with my son's Cruz and was really impressed with the professionalism. Brian Reid the salesman di a great job and frankly came to agreeable terms with him than it took to actually take care of all the financial stuff. Only disappoint Wass the Colorado came from another dealership and the window sticker was in the vehicle when I took procession. I had told Brian I want the Berliner done before I took the truck, he called with a quote of $595. I said ok. Window sticker said Castriotto Chevrolet would have done it for $350. Other than that very good experience
Everyone was very nice and helpful especially Myra and Scott. There was zero pressure to buy. Ive purchased 3 other vehicles at different dealers and Jim Browne was the best experience by far. I will definitely be recommending to everyone that I know.