Customer Reviews

My salesman was joe and it was definitely a roller coaster with my previous financing company, but he was able to put me in a 2019 Chevy Cruze with very low payments ! Such a lovely car and such a honest salesman. A very pleasant experience !

My service technician was very knowled good customer service

Jonny helped me get the car that I wanted he was quick and didn’t waste any time . Also jack the finance manager worked and tried so hard finding a bank to lower my rates that would Work so that I could have warranty and gap covering my new vehicle . Amazing people ! Great place and we will continue to come back for future cars !!!

It took a long time to repair the trouble but I was told at beginning that would be and was offered a ride home for the waiting time. I'm happy with the results and will be back when necessary.

In and out fairly quickly

Everything was good, but I think that you should let the customer know that you car will need to be updated, instead of charging money for a test and finding out that the update is free.

Great experience. Didn’t even have to come in to buy a car. Quick and easy. Thank you

i was greeted as soon as i pulled up,,, and the wait time for my car to be serviced was very short,, all in all very satisfied visit,,,,,,,,,,,,,,

Warranty was about to expire in 9 miles on my Chevy Volt. I had a "Reduced Propulsion Power" message whenever I switched to the internal combustion engine. Part was replaced under warranty at no cost in 1 business day. Staff was very friendly, and I was not approached this time by dealers asking if I wanted to trade in my car, which I appreciated.

Buying a new car should be wonderful experience, so why do people dread it. Simple, they don't shop at Jim Browne. You guys made buying two cars for me extremely easy and pleasant. Keep up the good work,

I had used your dealership service department weeks prior to take cars of an issue with my son's Cruz and was really impressed with the professionalism. Brian Reid the salesman di a great job and frankly came to agreeable terms with him than it took to actually take care of all the financial stuff. Only disappoint Wass the Colorado came from another dealership and the window sticker was in the vehicle when I took procession. I had told Brian I want the Berliner done before I took the truck, he called with a quote of $595. I said ok. Window sticker said Castriotto Chevrolet would have done it for $350. Other than that very good experience

Great experience

Great experience

Everyone was very friendly, professional and knowledgeable .

quick and efficient

Everyone was very nice and helpful especially Myra and Scott. There was zero pressure to buy. Ive purchased 3 other vehicles at different dealers and Jim Browne was the best experience by far. I will definitely be recommending to everyone that I know.

It was good. Easy, fast and secure. Even I had a better price. Thank you.

You found that I needed a new gasket. It is on order will take care of it on Friday. Thank you

Great customer service

Joe was awesome to work with.